Frequently Asked Questions
Why choose our elevators?
We have 15 years of industry experience with a professional technical team providing solutions for complex shaft spaces. Our technicians have global experience in customized car and door decoration to ensure both quality and aesthetic excellence.
How is the door safety ensured?
We use double protection: first, light curtains automatically reopen the door upon sensing obstacles; second, a door inverter signal triggers reopening if an obstacle reaches 150N to prevent pinching.
How do you prevent the elevator from falling or over-traveling?
All safety components are CE and EAC certified. If speed exceeds 1.15x rated speed, the speed governor activates the safety gear to brake the guide rail. For upward over-speed, the control cabinet signals the traction machine to stop immediately.
What kind of packaging is used for international shipping?
All elevator components are securely packed in professional export-standard wooden cases to ensure maximum protection during long-distance sea or land transport.
Do you support customized elevator designs?
Yes, we specialize in customized car designs and door materials. We work closely with clients to match the elevator's aesthetic with the building's interior design requirements.
Are the elevator parts compatible with global standards?
Absolutely. Our main products and spare parts, including control cables, sensors, and traction pulleys, are manufactured to meet rigorous international quality and safety standards.
Your Ascend, More than Safety!