Frequently Asked Questions
Is the elevator stable and safe?
Yes. With over 10 years of production experience and products qualified with ISO9001, CE/EN81, EAC, and KC, we ensure premium safety. All main components are from internationally famous brands.
How is installation and maintenance handled?
We cooperate with professional elevator installation companies in over 20 countries. This ensures our customers enjoy both high-quality products and reliable local after-sales service.
Are there safety mechanisms to prevent accidents?
Our elevators feature 6 lines of protection located in the machine room, doors, and shaft bottom. The system enters automatic protection mode if any issue is detected, preventing sudden drops or clamping.
What certifications do your products hold?
Our equipment is fully qualified with CE/EN81, EAC/CU-TR, KC, and TUV certificates, ensuring full protection and compliance with international standards.
Do you support customization like OEM or ODM?
Yes, we provide OEM and ODM services. We specialize in tailoring solutions for various shaft sizes and specific client requirements for different markets.
What is the standard power supply requirement?
The standard power configurations are 380V or 220V at 50HZ/60HZ, accommodating most international power grid standards.