Frequently Asked Questions
Q1: Is the elevator stable and safe for residential use?
Yes. With over 10 years of production experience and exports to 20+ countries, our products are qualified with ISO9001, CE/EN81, EAC, and KC standards using international premium brand parts.
Q2: How do I handle installation and maintenance?
We cooperate with professional elevator installation companies in over 20 countries. We ensure our customers enjoy high-quality local after-sales service and technical support.
Q3: What safety features prevent the elevator from dropping?
Our elevators feature 6 lines of protection across the machine room, doors, and shaft bottom. The automatic protection system activates immediately if any issue is detected.
Q4: What certifications do your elevator products hold?
We are fully qualified with CE/EN81, EAC/CU-TR, KC, and TUV certificates, ensuring full protection and compliance with international safety standards.
Q5: What materials are used for the cabin construction?
We use high-quality international standard SS304 stainless steel with a thickness of 1.5mm to ensure durability and a premium finish.
Q6: Can these elevators be installed in very small shafts?
Yes, we specialize in providing professional solutions for very small shafts, specifically designed for the overseas residential and commercial markets.